Privacy Policy

Your privacy is very important to us and we take great care in making sure that all information provided to us including emails, photographs and payment information is protected. All information is held in the strictest confidence and is not sold or shared with any third parties. This does not include couriers as the Full name, delivery address and contact number we collect from you will be given to the courier for delivery. All emails that are sent to us or that we reply to are scanned with up-to-date antivirus scanning software.

Information that we collect

-Full name

-Email address

-Contact number

-Home address/Delivery address

How we use this information

-To complete the order and have it delivered to you

-Marketing and Promotional purposes (unless you ask via email not to be included)

-Reviews/Testimonials

How we share your information

We do not share or sell your information with/to any third parties. The only company that will receive any information that you provide to us will be the courier company for delivery where your full name, delivery address and contact number will be provided for a successful delivery.

The only time we may disclose your personal information would be for the following:

-To comply with applicable law, regulations, court order or other legal process.

-To enforce your agreements with us including this privacy policy

Retention of your information

Your personal information may be retained for up to 5 years  on documents that will be kept for record keeping to ensure that our company complies with all laws and regulations surrounding business accountabilities. This information will not need to be updated and will only need to be accurate at the time of purchase.

Security

The security of your information is at the utmost importance to us and we will use reasonable security measures such as up-to-date antivirus scanning to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks that are faced online, we cannot absolutely guarantee security and consequently, we can not ensure or warrant the security of any information you provide to us and the information you do provide is done so at your own risk.

Contact details

If you have any questions regarding these terms and conditions please email enquiries@neldart.co.uk or call/message 07435502314.